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FAQ

CUSTOM ORDERS
We love taking your vision and making it a reality, and encourage you to design your own jewelry by choosing your own mix of metals and gemstones. We can go over details and materials until your design comes to life. Then, the magic happens. 

 

CARE OF YOUR JEWELRY
If your jewelry tarnishes, you can use a jeweler's cloth or polish pad to bring back the luster or buff it with a soft, old tee shirt. If your jewelry does not have a patina, you can create a very thin, wet paste of baking soda (or toothpaste) and water. Rub the paste gently over your jewelry, rinse well then dry and polish.

 

HOW TO MEASURE FOR CUFFS & BRACELETS
Use a soft tape measure and measure at the wrist bone and add ½ inch for comfort and freedom of movement. 

IMPORTANT: Jewelry will be created to the specifications you give us. Please make sure your measurements are accurate. Some collars cannot be resized, and the artist may to make a complete, new collar, which can be costly.

WHAT IF I NEED A SIZE NOT SHOWN? Ah, you're in luck. Studio Navarri artist can make your jewelry in any size you need. From dainty girls to big men! Just email us at StudioNavarri@gmail.com

 

HOW TO MEASURE FOR A COLLAR
Most listings will tell you *where* to measure for a specific collar design. 

For a collar that lies in the CENTER OF THE THROAT:  Measure at center of throat, placing your fingertip under the tape measure, or add up to 1/2 inch for comfort. 

For a collar that lies at the THE BASE OF THE THROAT:  Measure at the base of the throat/neck area, placing your fingertip under the tape measure, or add up to 1/2 inch for comfort. 

IMPORTANT: Jewelry will be created to the specifications you give us. Please make sure your measurements are accurate. Some collars cannot be resized, and the artist may to make a complete, new collar, which can be costly.

 

CAN COLLARS BE WORN 24/7? The sterling silver jewelry will stand up beautifully for 24/7 wear and endures everyday abuse such as showers, sweat, etc. Just rinse and dry it thoroughly afterward. Try to avoid harsh chemicals, but soap and shampoo, lotions, etc are okay, but you should rinse well and dry when possible, and try not to spray perfumes directly on the collar. Also, we would not recommend swimming in chlorinated pools at least not for extended periods of time.

 

WHAT IF MY ARTISAN COLLAR NEEDS TO BE RESIZED?
If you need resizing for your collar, and it’s due to an error on our part, we will gladly resize or remake your collar at no charge. If the collar must be resized due to your incorrect measurement, then there may be a charge.

Some resizing is as simple as cutting, filing, and re-finishing, but many times, resizing will require the artist to make you another new collar. New collars are needed when your collar must be enlarged, or if your collar has wire-wrapped accents. The pricing is to cover labor and the cost of materials.

We cannot resize custom-engraved collars. 

Resizing usually takes 1-2 weeks from the time we receive your package, but could take longer, according to the artist work load at the time.

     COST ESTIMATES

     SIZE REDUCTION for collars with no wire accents ...        $16 plus $8 s/h
     NEW COLLAR with no wire wrapped accents ...                  $30 plus material and $8 s/h
     NEW COLLAR with wire accents ...                                         $50 plus material and $8 s/h